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News

Ticket Rocket Responses to Ticket Holders.

 

Please click the links for more information. 

Letter to ALL Ticket Holders

Ticket Holder Information Form 

October 7, 2020

Dear Ticket Purchasers

THANK YOU for your continued support and patience regarding your refund.

As you may know, Ticket Rocket did not fulfill their obligation to refund customers on or before August 22, 2020 as outlined in their communications and correspondence with you and with us at Mosaic Place.  This is extremely disappointing and frustrating for you our valued customers and disheartening for us here at Mosaic Place.

As a result, on September 8, 2020 Moose Jaw City Council passed the motion to provide all affected Ticket Purchasers, who have not received a refund, a gift card to Mosaic Place of equal value to their purchase.  While it isn’t the same as seeing ZZ Top or High Valley take the stage or watching your favorite team win in the final few minutes of a home game, events will return and we look forward to seeing you in your seats!  

The Gift Cards can be used for any ticketed event at Mosaic Place, whether you’re a hockey fan or want to wait for the next big event - it is yours to use as you wish!

We understand the process has been long and are keeping the Gift Card process simple.  Please complete the City of Moose Jaw “Affidavit of Ticket Purchaser” and submit to Mosaic Place before December 31, 2020.

Once completed in full, please return to Mosaic Place (by email This email address is being protected from spambots. You need JavaScript enabled to view it. or mail Mosaic Place 110 1st Ave North West, Moose Jaw, SK S6H 3L9). Our staff will verify the information, process the gift card and mail it out.  Please provide your current mailing address as the box office is currently closed and gift cards will not be available for pick-up at this time.  

We look forward to seeing you at the Mosaic Place.

Sincerely, 

The Mosaic Place Team

City of Moose Jaw “Affidavit of Ticket Purchaser”

The City of Moos Jaw approves refunds for ticket holders unable to receive a return.  Read more click here. 

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FOR IMMEDIATE RELEASE                                                                                                               April 20, 2020

 

High Valley with Eli Young Band

Event Cancellation

MOOSE JAW, SK – High Valley, regrets to announce the cancellation of our May Canadian tour with Eli Young Band.  The goal is to find a time when we can all get together safely and legally, but that is hard to determine at this point.   Keep an eye out for another tour announcement in the near future. Refunds will be available at point of purchase. 

Ticket purchasers for this event will be refunded. More details on the refund process will follow. For inquiries regarding refunds please email This email address is being protected from spambots. You need JavaScript enabled to view it. or call 306.624.2040 Monday – Friday from 9 AM to 5 AM. 

                                                                                             

 

 

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FOR IMMEDIATE RELEASE                                                                                                               April 15, 2020

 

ZZ Top with special guest Cheap Trick  | EVENT CANCELLATION

MOOSE JAW, SK – Due to a re-scheduling conflict, the ZZ Top with special guest Cheap Trick concert scheduled at Mosaic Place for May 10, 2020 is cancelled.

Ticket purchasers for this event will be refunded. More details on the refund process will follow. For inquiries regarding refunds please email This email address is being protected from spambots. You need JavaScript enabled to view it. or call 306.624.2040 Monday – Friday from 9 AM  to 5 AM. 

 

                                                                                             

Box Office Hours of Operation

Currently Closed 

Box Office Hours of Operation

Mosaic Place Box Office is currently closed.